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Ethical Management>Code of Client Protection

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Code of Client Protection

Code of Client Protection

Samsung Securities' Code of Client Protection

Samsung Securities employees shall pledge to adhere to the following to improve corporate value and earn client trust.

One, we shall think and act on our clients' sides.

One, we shall accurately explain the risks arising from investments and the characteristics and main details of the transaction so that clients may make reasonable investment judgments and decisions.

One, we shall not discriminate against our clients.

One, we shall endeavor to protect the financial and personal information of our clients.

One, we shall construct and operate a system to receive and respond to client complaints promptly.

One, we shall provide clients with the best service and protect their interests in compliance with applicable laws.

One, we shall strive to grow and develop the financial investment industry, and to protect our clients effectively.